Most WMS platforms were built for single-company operations and bolt on multi-client support as an afterthought. rackzip was architected from day one for multi-tenant 3PL operations — with per-client billing, self-service portals, client-specific rules, and tenant-level data isolation baked into the core.
Tenant-level isolation — every record scoped by client ID at the database layer. No cross-tenant leakage.
Per-client rate cards with auto-generated invoices. Storage, handling, VAS, and shipping — itemized.
Self-service portal with inventory levels, order statuses, shipment tracking, and billing history.
Client-specific slotting rules, receiving workflows, QC requirements, and shipping preferences.
These aren't add-ons. They're core architecture — designed from the first line of code for 3PL operations.
Each client operates in complete data isolation. SKUs, locations, inventory, orders, and users are all scoped per tenant — enforced at the database and API level.
Configure rate cards for storage, handling, VAS, and shipping per client. Auto-generate invoices with line-item detail. Support per-unit, per-pallet, per-order, flat, and percentage rates.
Give your clients read-only access to their inventory, orders, shipments, and billing — without exposing other clients' data. Optional order creation permissions.
9 roles with 24 permissions across 6 categories. From Super Admin with full control to 3PL Client with view-only portal access. Every permission is individually toggleable.
Configure velocity thresholds, zone assignments, and ergonomic preferences per client. AI slotting respects client segregation requirements automatically.
Auto-generated tracking numbers with public tracking pages. Your clients' customers can track packages without needing an account or calling your team.
Your clients shouldn't need to email or call to check inventory levels or track a shipment. rackzip's self-service portal gives them instant access to everything they need.
Client isolation and billing are table stakes. rackzip also optimizes the operations that make your 3PL competitive.
Link inbound receipts to Purchase Orders and ASNs. QC inspection with pass/fail/hold statuses. Automatic PO status updates.
Batch orders into zone-optimized waves. Smart grouping by carrier cutoff, priority, and client.
Velocity-based SKU placement recommendations. Move-to-premium, consolidate, and redistribute suggestions.
Coordinate inbound and outbound dock appointments. Reduce congestion and detention charges.
Picks/hr, units/labor-hr, idle time. Shift-over-shift comparisons and real-time leaderboards.
Blind and spot counts with automatic variance calculation and discrepancy tracking per location.
Process customer returns with inspection, restocking, and disposition workflows.
Track vendor performance, lead times, and compliance. Link vendors to POs and ASNs.
From full admin access to view-only client portals, every permission is explicitly defined.
See multi-tenant isolation, client portals, and per-client billing in a live demo — no signup required. Or start a free trial and onboard your first client today.
Plans start at $149/mo. See pricing.